Compucom Computers, Inc SMS Privacy Policy and Terms of Service

SMS Privacy Policy

Effective date: January 1, 2026

Compucom Computers, Inc (“Compucom,” “we,” “us,” or “our”) respects your privacy. This SMS Privacy Policy explains how we collect, use, disclose, and protect personal information when you provide your phone number through our website, contact forms, service requests, or other interactions and agree to receive text messages from Compucom regarding appointment reminders, customer support, and order updates.

Information Collected

Compucom may collect personal information such as your name, email address, mobile phone number, and information related to your appointments, service requests, customer support inquiries, and orders.

Compucom may also collect message interaction data such as the date, time, and status of text messages sent or received as part of providing SMS communications.

How Information Is Used

Compucom uses this information to send transactional text messages related to appointment reminders, customer support, and order updates, and to provide, maintain, and improve customer service communications.

Message frequency varies and messages are sent as needed based on your interaction with Compucom, such as when you schedule service, request support, or have an active order.

Sharing of Information

Compucom does not share mobile information with third parties or affiliates for marketing or promotional purposes.

Information may be shared with subcontractors or service providers only as needed to support business operations and messaging services, such as customer service platforms, telecommunications providers, and SMS delivery services.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-Out Rights

You may opt out of SMS communications at any time by replying STOP to any message.

After you send STOP, you may receive a confirmation message, and no further SMS messages will be sent unless you opt in again.

For assistance, reply HELP or contact Compucom at [email protected] or 989-837-1895.

Message and Data Rates

Message and data rates may apply depending on your wireless carrier plan.

Data Security and Retention

Compucom uses reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, use, or disclosure.

Personal information and messaging records are retained only as long as reasonably necessary to provide services, maintain records, comply with legal obligations, and enforce agreements.

Contact Information

If you have questions regarding this SMS Privacy Policy, please contact:

Compucom Computers, Inc
28 Ashman Cir
Midland, MI 48640
Phone: 989-837-1895
Email: [email protected]
Website: https://www.compucommidland.com

SMS Terms of Service

Program name: Compucom Transactional Alerts

Compucom Transactional Alerts provides transactional text messages related to appointment reminders, customer support, and order updates for customers who provide their phone number through Compucom’s website, forms, or service interactions and agree to receive these messages.

You can cancel the SMS service at any time. Just text STOP to any message. After you send the SMS message STOP to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and Compucom will start sending SMS messages to you again.

If you are experiencing issues with the messaging program, reply with the keyword HELP for more assistance, or get help directly at [email protected] or 989-837-1895.

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for any messages sent to you from Compucom and to Compucom from you. You will receive messages as needed. If you have any questions about your text plan or data plan, contact your wireless provider.

If you have any questions regarding privacy, please read the SMS Privacy Policy at: https://www.compucommidland.com/sms.