Compucom Computers, Inc – SMS Terms & Conditions

These SMS Terms & Conditions govern the SMS (text message) communications sent by Compucom Computers, Inc (“Compucom,” “we,” “us,” or “our”).

Program Description

When you provide your mobile phone number to Compucom and request our services, you may receive transactional SMS messages from Compucom related to:

  • Appointment confirmations and reminders.
  • Customer support communications and service follow-ups.
  • Order and service status updates, including completion and pickup notifications.

We do not use SMS for marketing or promotional offers under this program. All messages are transactional and directly related to your existing relationship with us.

Message Frequency

Message frequency will vary and is as needed based on your interactions with Compucom (for example, when you schedule an appointment, request support, or have an active order or repair).

Costs

Message and data rates may apply to any SMS messages sent to you by Compucom and to any SMS messages you send to us, depending on your mobile carrier plan. If you have questions about your text or data plan, please contact your wireless provider.

How to Opt Out

You can opt out of receiving SMS messages from Compucom at any time by replying STOP to any text message we send you. After you send STOP, we may send a final confirmation message to let you know that you have been unsubscribed. After this, you will no longer receive SMS messages from us unless you later request that we resume messaging.

Please note that opting out of SMS messages will not affect other forms of communication you may have consented to (such as email or phone calls), which may still be used as permitted by law.

How to Get Help

If you need help with our SMS program, you can:

  • Reply HELP to any Compucom text message, or
  • Contact us directly:

Compucom Computers, Inc
28 Ashman Cir
Midland, MI 48640
Phone: 989-837-1895
Email: [email protected]
Website: https://www.compucommidland.com

Carriers and Delivery

SMS delivery is provided through telecommunications carriers and messaging platforms supporting A2P 10DLC traffic. We currently use UniFi Talk for SMS services, and all messages are subject to carrier and network availability and limitations. Delivery of messages is not guaranteed, and carriers are not liable for delayed or undelivered messages.

Privacy

Your use of our SMS program is also subject to our SMS Privacy Policy and our general website Privacy Policy, which describe how we collect, use, and protect your personal information, including your mobile number and SMS data. You can review our privacy policies on our website at:

Changes to These Terms

We may update or modify these SMS Terms & Conditions from time to time. Any changes will be effective when we post the revised terms on our website with an updated “Effective date.” Your continued use of our SMS program after any changes constitutes your acceptance of the updated terms.